Contrary to reports, and if some recent announcements are any indication, the Philippines is far from saturated as a contact center location.
Catch Friday Enterprises, a British business process outsourcing (BPO) firm with a contact center in Davao reports, in a story carried via OfficialWire that Bacolod City is now is the first among the top ten next wave cities for BPO. With a total number of eight companies attracted since 2004, Bacolod’s contact center has provided 7,000 jobs to area residents.
The latest company to open it says will be Panasiatic Call Center, Inc. which will initially be hiring 800 people on its opening in June 2010. They will be housed in a two storey building close to the Bacolod City Government Center. Nabil Edmond Salamouni, Panasiatic’s Chief Operating Officer said will be the start of his firm’s projects in Bacolod for they have everything they needed in this city, with a well educated and competent workforce.