A new frontier for a Filipino company; in the picture are: Kevin Urrutia (VP, Operations), Victor Endaya (President and CEO), Asihan Khang (CEO, ACS China), Brady Wheeler (VP, TQA) and Roland Gaerlan (VP, Business Development)
Advanced Contact Solutions, a pioneer and leader in Philippine call centers has launched its first International site in China. Designed to serve requirements of clients in Japan, Korea and China, the site is a 250 seat facility located in Dalian. ACS has set its eyes on becoming the global contact center of choice and achieves this through providing its client-partners with a one stop shop for their customer needs.
“We are pleased with this new venture which opens new opportunities in this part of the world,” said ACS President and CEO Victor M. Endaya. Leading the new operation is ACS China, Asihan Khang who has experience in major telecommunications company in the United Kingdom among others.
ACS China draws its technical and domain expertise from ACS (Manila) with over 12 years in experience of services in handling a variety of clients across multiple verticals. ACS has 4 sites in Manila and Lipa City and recently notched its ISO 9000: 2010 certification and is on its way to achieving SAS 70 recognition.
