(Cincinnati and Manila; November 17, 2009) - Convergys Corporation, a global leader in relationship management, continues to expand in the Philippines and it needs more employees right away. Convergys said today it plans to hire approximately 4,500 more agents between now and the end of February for its twelve contact center facilities in the Philippines.
With approximately 18,000 employees today, Convergys in the Philippines is well on its way to surpassing 20,000 employees in the near future.
Convergys opens 4th call-center site
GLOBAL business process outsourcing (BPO) firm Convergys continues its robust expansion in the Philippines as it formally launches its new 17,000-square meter facility in Glorietta 5 in Makati on Thursday.
This will be the fourth of the five facilities that the Ohio-based firm has scheduled for launch this year in the country.
The company simultaneously launched on May 1 its new sites in UP-Ayala Land in Quezon City, Cebu and Sta. Rosa, Laguna.
Convergys opens largest call center in RP
US-BASED Convergys Corp. is bent on further expanding in the country next year due to growing demand from its clientele, after opening its biggest call center in Makati.
Convergys Senior Vice-President for Human Resources Clark D. Handy said in a press conference at the formal opening of the call center firm’s new site in Glorietta 5 yesterday that demand for more sites in the Philippines continues to grow due to Filipinos’ quality of work as well as affinity with Western culture.
"Clients choose the Philippines because of their skills. The Filipino work ethic is so strong," he said.
