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Philippine call centers escape wrath of Ondoy

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The Philippines' outsourcing industry emerged unscathed from the destruction inflicted by storm 'Ondoy,' industry executives said.

Only minimal effects were experienced by the Contact Center Association of the Philippines (CCAP), the country's biggest organization of call centers, said, citing stranded employees of three of its member-firms.

Companies such as TeleTech, ICT, and NCO said none of their equipment weredamaged since most their facilities were located in malls, CCAP executive director Jojo Uligan said in a phone interview.

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Last Updated ( Tuesday, 13 October 2009 03:23 )  

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