MANILA, Philippines – Senator Manuel “Mar” Roxas III wants to see more mergers and acquisitions in the local call center industry to widen flow of capital investments.
In his keynote address at the Call Center Association of the Philippines (CCAP) conference Wednesday, Roxas said there are at least 200 small contact center operators in the Philippines that need better presence in getting projects here and abroad.
He said the industry should be able to help small players to expand their capacity in providing outsourced offshore services
