CCAP

The Contact Center Association of the Philippines has been very active in organizing learning, networking, and social events.

Annual Call Center Conference & Expo
The Call Center Conference & Expo is the premier learning event for the contact center industry. The event combines an industry conference tackling the major issues and trends, an exhibit of the latest products and solutions, and a job fair for industry professionals and fresh graduates.

Call Center 101
The Call Center 101 is a seminar for call center operations managers as part of the CCAP Learning Event series. The event addresses issues and challenges faced by site directors, call center managers, and operations managers of outsource and in-house contact centers.

Call Center Executives Golf Challenge
The Call Center Executives Golf Challenge is an exclusive, invitational golf tournament aimed at fostering camaraderie and networking among the industry’s major players. It gathers together the call center and golf communities, by inviting call center vendors and service providers and professional golf players and golf journalists. It is an unforgettable, fun-filled day of golf, lunch, and raffle prizes galore.

Jammin’ Call Center Battle of the Bands
Jammin’ Call Center Battle of the Bands is an amateur rock band competition among members of the Contact Center Association of the Philippines (CCAP). It is the first event that gathered the best call center bands.